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FairPoint Internet outage hits local firms

Posted on March 11, 2010 |
By John Flowers



MIDDLEBURY — A software glitch within the FairPoint Communications system interrupted both e-mail and Internet service for 280 customers in the Middlebury exchange this past weekend, a glitch that cost one local store at least $6,000 in lost business.

The service outage began early Saturday morning and lasted until late Monday morning, according to FairPoint spokeswoman Sabina Haskell.

“It was a software issue,” said Haskell. “It was a difficult issue to track down.”

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