Thank you for the article “Meals on Wheels Reduces Staff; Volunteers Are Angry” (June 12, 2017).” Indeed we are! 
I’ve delivered meals for the last 10 years and also worked under former Addison County MOW Coordinator Tracy Corbett as a volunteer coordinator for Bridport, Shoreham, and Orwell. I know how difficult it is to find and retain drivers and substitutes, and to secure locations for picking up and returning meal containers. I know how often problems arise at the eleventh hour. These issues and more make having an on-site coordinator essential to good service. And having a coordinator as passionate and supportive as Tracy Corbett was a bonus.
Any volunteer driver could have told the Age Well’s staff in Essex Junction all this. But despite their lip service of how important MOW volunteers are — and I couldn’t agree more — not one of us was consulted about the wisdom of removing the local coordinator. It’s the sort of top-down decision-making that not only demoralizes volunteers but affects the quality of the Meals on Wheels program in Addison County. 
Karan Cutler
Volunteer Driver
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Bridport